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Welcome to Hera Glows, a platform operated by Zenithway Solutions Private Limited. This website serves as a destination for thoughtfully selected fashion offerings and reflects our commitment to digital security and responsible data practices.  

In this document, the terms “we,” “us,” and “our” refer to Zenithway Solutions Private Limited, while “you,” “your,” and “users” refer to individuals accessing or using Hera Glows. By continuing to browse or use this platform, you confirm that you agree to the terms outlined below. If you do not agree, we advise that you discontinue use of the website.  

Acceptance of Terms  

By accessing or making purchases through Hera Glows, you acknowledge and accept these Terms and Conditions. Zenithway Solutions Private Limited reserves the right to amend or update these terms at any time without prior notice. Your continued use of the website following any changes signifies acceptance of the revised terms. If you are unable to comply, you should stop using the platform.  

Eligibility to Use the Website  

To access and make purchases on our website:  

  • You must be at least 18 years of age or use the website under the supervision of a parent or legal guardian.  
  • You must have the legal capacity to enter into binding agreements under applicable laws.  

We reserve the right to deny service, suspend accounts, or cancel orders if we determine that a user does not satisfy these eligibility requirements.  

Account Registration  

Certain features of the website may require account registration. By creating an account, you agree to:  

  • Provide information that is accurate, current, and complete.  
  • Maintain the confidentiality of your account credentials.  
  • Inform us immediately of any unauthorized access or use of your account.  

We are not liable for any loss or damage arising from unauthorized account access resulting from your failure to protect your login information.  

User Responsibilities  

By using the website, you agree to:  

  • Use the platform solely for lawful and personal purposes.  
  • Avoid activities that may disrupt the website’s functionality or security.  
  • Not attempt unauthorized access to other user accounts or systems.  
  • Refrain from posting or sharing harmful, obscene, or unlawful material.  
  • Not place false, deceptive, or fraudulent orders.  

Violation of these responsibilities may result in temporary suspension or permanent termination of your account.  

Product Information and Availability  

We strive to ensure that product details, pricing, colors, and availability are displayed as accurately as possible. However:  

  • Product images may vary slightly from actual items due to display or lighting differences.  
  • Availability of items is not guaranteed at the time of order placement.  
  • We reserve the right to restrict quantities or discontinue products at any time.  

If any discrepancy arises, we retain the right to cancel the affected orders.  

Orders & Payments  

Product prices may be changed at our discretion without prior notice. In cases of pricing errors or typographical mistakes, we reserve the right to cancel or refuse orders placed at incorrect prices, regardless of order confirmation or payment status.  

Payments must be completed using the authorized payment options available at checkout, including credit or debit cards, UPI, net banking, and digital wallets. Transactions are processed through secure third-party payment gateways. We do not store sensitive payment details, such as card numbers, on our servers.  

By placing an order, you confirm that the billing and payment information provided is accurate, complete, and authorized. All orders are subject to verification. We may cancel or delay orders if suspicious, fraudulent, or misleading activity is identified.  

Once an order is successfully placed, an order confirmation will be sent to the email address provided. This confirmation acknowledges receipt of the order but does not constitute acceptance until the order has been verified and prepared for dispatch.  

Intellectual Property Rights  

All materials available on this website, including logos, designs, images, layouts, icons, written content, and software code, are owned by Hera Glows or its licensors and are protected under applicable intellectual property laws.  

You may not copy, reproduce, distribute, alter, or use any website content for commercial or public purposes without prior written permission. Unauthorized use may result in legal action.  

Use of Website Content  

All website content is intended for personal, non-commercial use only. You may download or print content solely for personal reference. Commercial use without authorization is strictly prohibited.  

Prohibited Activities  

You agree not to engage in activities including but not limited to:  

  • Introducing viruses or malicious software.  
  • Attempting to disrupt or overload website operations.  
  • Using automated tools such as bots or crawlers to access content.  
  • Misusing or falsifying personal information.  
  • Posting defamatory, abusive, or offensive material.  
  • Violating any applicable local, state, national, or international laws.  

We reserve the right to pursue legal action against any individual or entity involved in prohibited conduct.  

Privacy Policy Reference  

Your use of this website is also governed by our Privacy Policy, which explains how personal data is collected, used, and protected. Users are encouraged to review the Privacy Policy for further details.  

Limitation of Liability  

To the maximum extent allowed by law, Hera Glows shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website or its products, even if we have been advised of the possibility of such damages.  

Indemnification  

You agree to indemnify and hold harmless Hera Glows, along with its affiliates and employees, from any claims, damages, losses, liabilities, or expenses resulting from your breach of these Terms or misuse of the website.  

Disclaimer of Warranties  

The website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

Force Majeure Clause  

We shall not be held responsible for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, war, strikes, epidemics, or telecommunications failures.  

Governing Law and Jurisdiction  

These Terms and Conditions are governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of courts located within India.  

Dispute Resolution  

We aim to address concerns promptly and fairly. In the event of any dispute related to the use of our website, products, or services, you are encouraged to contact our customer support team at zenithwaysolutionspvtltd@gmail.com for an initial informal resolution.  

By using the website, you agree to follow this dispute resolution process as a condition of access and service.  

Termination of Access  

We reserve the right to suspend or terminate your access to the website, without prior notice, if you violate these Terms and Conditions or engage in harmful activities.  

Changes to Terms and Conditions  

These Terms and Conditions may be updated at any time. Continued use of the website after updates indicates acceptance of the revised terms.  

Contact Information  

For any questions, feedback, or concerns related to these Terms and Conditions, please contact us at zenithwaysolutionspvtltd@gmail.com.