Items are eligible for return only if they remain unused, unwashed, and in their original condition with all tags attached. Products showing wear, damage, or alterations are not accepted.

Return requests must be submitted within the specified return period starting from the date the order is delivered. Requests made after this window may not be approved.

Once we receive the item, it undergoes a quality check to confirm it meets our return conditions. Approval is based on the item’s condition upon inspection.

Approved refunds are processed within 5–7 business days after inspection and are credited back to the original payment method. A confirmation email is sent once completed.

Orders are typically processed within 1–2 business days, excluding weekends and public holidays. Processing begins once the order is successfully placed.

Delivery generally takes between 3–8 business days after dispatch. Timeframes may vary depending on location and courier operations.

Yes, a dispatch confirmation email is sent once your order leaves our facility, keeping you informed of the shipping progress.

Delivery schedules may be affected during high-demand periods or due to unforeseen circumstances. We always aim to minimize delays where possible.

Orders can be canceled only if they have not yet been processed or dispatched. Once shipped, cancellations are no longer available.

If an order cannot be canceled, you may request a return after delivery, provided the item meets the return eligibility criteria.

Once an order is confirmed and processed, changes to order details cannot be made. Please review all information carefully before completing checkout.

Currently, only one payment method can be used per transaction. We recommend selecting your preferred option for a smooth checkout experience.